Specialist heating and plumbing merchant Wolseley says it will do “all it can” in supporting plumbing and heating installers get back to work as the UK’s lockdown restrictions are eased.
On 10th June, Wolseley’s trade counter doors began to reopen as the nation’s installers returned to carry out non-essential works alongside the emergency support they provided throughout the COVID-19 crisis.Wolseley has implemented a number of safety measures to protect customers and colleagues so that installers remain safe whilst visiting their local branch. These measures include hand sanitiser stations, screens at the counter, limiting the number of installers allowed at the trade counter at one time and also permanently removing the need for customers to sign on glass.
In addition to reopening trade counters, Wolseley has produced a number of helpful guides to help installers and business owners return to work as safely as possible and mitigate risks to their business. These guides cover everything from getting back to work to working safely in customers’ homes the latest guidance on managing legionella risks.
Richard Harvey, Commercial Director for Plumbing and Heating at Wolseley, said: “As lockdown restrictions are eased, we understand many customers are concerned about their safety, as well as the security of their businesses as the financial impacts of COVID-19 on our industry are realised. Whether customers have worked throughout the pandemic or whether they have only recently returned to trading, we will do all we can to support them on the road back to normality. With so many messages out there, we’ve funnelled this information to create a suite of business advice guides that combine the latest information from the government and trade bodies to make it easier in understanding the everchanging landscape and the support available to them, pointing out quickly and easily where they can find official guidance.”
All Wolseley branches will be open by 1st July. Customers can check whether their local branch has reopened by clicking here: https://www.wolseley.co.uk/branch/
All of Wolseley’s business advice guides are also available in a digital format from 1st July. Please ask your local branch for more information.
Customers can manage their account, check stock availability and place future orders at www.wolseley.co.uk. Alternatively, they can contact Wolseley’s Customer Support Centre on 0344 891 0196.