Specialist heating and plumbing merchant Wolseley will fully reopen all of its UK trade counters from 1st July.
Wolseley, which has been supporting installers throughout the pandemic by operating an order and collect service for essential maintenance, has been reopening trade counter doors on a phased basis since June with the majority already open. The remainder will be open from Wednesday 1st July, including bathroom showrooms.
Weekday opening hours will also return to pre-COVID opening hours, Monday to Friday 7:30am to 5.00pm. Branches will remain closed on Saturdays for the time being.
To ensure customers and colleagues are safe whilst visiting trade counters, Wolseley has implemented a number of safety measures which include hand sanitiser stations, screens at the counter, a limit on the number of installers allowed at the trade counter at one time and also eradicating the need to sign on glass for goods.
Where possible, installers are encouraged to order before visiting a local branch, either via the Wolseley website or by calling the branch directly.
Installers that use Wolseley’s bathroom showrooms and require a meeting with the showroom team are required to book an appointment prior to visiting. Appointments can be made by simply calling the showroom.
A video has been created which outlines the safety steps in all of its branches. Installers can click here to view the video and also to find their local branch.
In addition to reopening trade counters, Wolseley has produced a number of helpful guides to help and support installers return to work. These guides cover items including assessing legionella and providing solutions, new guidance for tradespeople to follow and also how to manage their Wolseley account online. All of these guides are available to installers from their local branch from 1st July. Installers are advised to speak to their branch manager for more details.
Richard Harvey, Commercial Director for Plumbing and Heating at Wolseley, said: “We are delighted to welcome installers back into our branches. Wolseley is committed to supporting the trade in getting back to work and installers can be very confident that our branches are a safe environment to collect their materials and supplies.”